IT Administrator (f/m/div) in part-time (50%)

The European Centre of Excellence for Civilian Crisis Management e.V. (CoE) is looking for an IT Administrator (f/m/div) in part-time (50%). The position is initially limited to two years with the possibility of extension by mutual agreement. The place of work is Berlin. The position is foreseen to be filled as soon as possible. Applications will therefore be reviewed on a rolling basis and will no longer be accepted once the position is filled by a suitable candidate. 

The CoE, located in Berlin, is a member-based association founded in February 2020. Created following an invitation from the German Federal Foreign Office to all European Union (EU) Member States (MS), the CoE focuses on enhancing capabilities (national systems, structures and processes) to strengthen civilian crisis management within the EU’s Common Security and Defence Policy (CSDP).

The Centre is a service provider, supporting its 25 current members (EU MS) and working closely with the European External Action Service (EEAS), its Preferred Partner, in implementing their commitments under the Civilian CSDP Compact: 1.) Providing tailored, expert advice to members to help them address specific challenges, so they can strengthen their national capabilities and better contribute to EU civilian crisis management. This includes the facilitation of thematic working groups amongst EU MS - so-called “NIP Clusters”, as set out in the Civilian CSDP Compact; 2.) Offering an informal platform to MS and Preferred Partners - outside of formal configurations – to openly discuss key issues relevant to enhancing the EU’s civilian crisis management; 3.) Facilitating the exchange of good practices, with CoE analysis and advice, to promote mutual learning amongst members and develop concrete ideas and practices to enhance European civilian crisis management. 

The team of the CoE consists of contracted staff as well as personnel seconded to the CoE from its members.  

In this context, it is the IT Administrator’s responsibility to ensure that the CoE’s entire IT infrastructure and its applications is always up and running and accessible for colleagues at the office as well as remotely. Furthermore, the IT Administrator supports digital and hybrid events of the CoE. Working language at the CoE is English. 

Under the overall supervision of the Director, the advertised position of IT Administrator is assigned to the Head of Administration. 

The main tasks of the IT Administrator are: 

• Setup and maintenance of OPNsense firewall with local SMTP and IDS
• Setup, maintenance and support around Azure, DNS, Microsoft 365 (Exchange, Intune, SharePoint etc.)
• Regular data backup
• Expansion and further development of the existing hardware and software infrastructure based on the CoE’s needs
• Pre-selection for the acquisition of new hardware and software in consultation with Administration department and evaluation of offers in relation to IT tenders
• Installation of servers as needed
• Workstation setup and maintenance
• Setup and maintenance of laptops, iPads, iPhones, printers and other devices as required
• Onboarding of new colleagues to the CoE’s hardware and software infrastructure
• Support SharePoint guest users as required
• Train and support colleagues in the use of meeting software (esp. Microsoft Teams, Webex, Zoom)
• Technical support for digital and hybrid events
• Remain on top of developments in the field of IT at all times and constantly expand expertise
• Carry out other tasks as necessary  

Required profile: 

• University degree, recognised in Germany, in Information Technology (e.g. IT systems electronics technician, IT systems integration specialist), alternatively considerable work experience in the field of IT administration
• Work experience and expertise in IT administration
• Very good oral and written communication skills in German
• Good oral and written communication skills in English
• Strong teamwork and communication skills
• Initiative, creativity, and flexibility
• Adaptive and responsive, with a collaborative working style and ‘can-do’ attitude
• Intercultural sensitivity and diplomatic skills
• Ability and readiness to take into account aspects of gender equality and human rights in the execution of tasks 
• Eligibility to work in Germany (e.g., EU citizenship, a valid work-permit for Germany, etc.) 

Our offer: 

• A position of responsibility with room for manoeuvre in a young and dynamic organisation
• Collegial atmosphere in an international team
• State-of-the-art equipment and spacious, wheelchair accessible office in the heart of Berlin
• Options for remote work as well as flexitime
• Opportunities for vocational training
• The CoE as a recipient of institutional funding from the Federal Government is bound to not exceed the conditions of the collective agreement for the public sector (TVöD Bund). Remuneration, pay grade and tier level are based on qualifications and relevant experience as predefined in the TVöD and are non-negotiable. Maximum pay grade for this position is contingent on qualifications: max. E12/1-2 (Bachelor-level degree) or max. E13/1-2 (Master-level degree). 

We value diversity and therefore expressly welcome all applications - regardless of cultural, social or ethnic origin, gender, religion or belief, disability, age or sexual identity.  

People with severe disabilities and people of equal status are given preferential consideration in the case of equal suitability in accordance with the legal requirements. 

Your application (in English) should include the following documents and evidence: 

• Letter of motivation (max. 1 page) answering the following two questions:

1. What is your motivation for applying to join the CoE and how does working for CoE align with your career goals? (max. 300 words)
2. Why are you applying for this specific position and what skills and experience will you bring to the role? (max. 300 words)

• Curriculum vitae
• Copy of university degree certificate(s) (and proof of recognition in Germany, if applicable)
• Work or internship references  

Please note that a valid work-permit or job-seeker visa for Germany or the EU is a prerequisite to be considered for the position.  

Please submit your application using the online application form linked below. After submitting your application, you will receive an automatic email message confirming receipt of your application. Only applications submitted via the online application system will be considered. Applications submitted by email, mail or other means will not be accepted. 

If you have any questions, please address all your enquiries exclusively to application@coe-civ.eu